Sizing & Product
Most of our Performance goods are made In California. We work with local factories because Cadence has a commitment is to use local production for sustainability and supporting our community.
Check each product page for a size chart. Send us an email with your questions and we will help. Please include your height, weight and all measurements relating to the product you have a question about. ** Note Images reference to model size and size of product.
All performance base products will last longer if you don’t throw them in the washing machine and dryer! This means hand-washing in cold water and line drying.
Cadence lifestyle garments should be machine washed in cold water and tumble dry low.
Cadence Crash Replacement Program
We crash. It happens. We certainly get it. It is a bummer especially when you ruin a brand-new kit, helmet, shoes etc. We would like to offer some type of discount to help you if this unfortunate event happens… also if you are reading this and you did crash we hope you didn’t break any bones or anything! With all that being said check below and see if you qualify for our program.
Our crash program is only for Performance Apparel. Anything classified as accessories do not applyIf you crash within the first 60 days of purchasing your Performance apparel, we will offer 40% off your replacement.If you crash within the first 6 months of purchasing your Performance apparel, we will offer 20% off your replacement.
If these conditions apply to you please reach out to email@example.com
Please include your Name, order number and photos of the Performance apparel that you have damaged.
Stock items will ship in 48 hours. Made to order items will ship in 7-10 business days. The product page will note if it is a “made to order” item.
For all U.S orders we charge a flat rate fee of $10
ALASKA, HAWAII, AND PUERTO RICO
For all U.S orders outside the continental U.S we charge a flat rate fee of $15
Shipping rates for international orders are a flat rate of $50
No, you are responsible for all import duties and tariffs on international orders.
Returns & Exchanges
Our exchange and return process is simple. Please email firstname.lastname@example.org Subject Return or Exchange. Let us know what you will be returning and why. If you want to exchange please let us know what you are returning and will want to exchange for and size. Please make sure the items you are sending back are unused and within our 30 day return policy of when you received the items.
All USA returns are free as long as the garment is in new condition and less than 30 days after receiving. Return shipping from all international orders is to be paid by customer.